| Feature |
Benefit |
VoiceMail |
Follow-Me |
Hosted PBX |
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Use your existing Toll Free or Local Number |
No need to change business cards, stationary, marketing documents. |
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Instant Activation Toll-Free |
Start receiving calls and messages immediately. |
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No Hardware or Software to Buy |
No capital investments, installations or troubleshooting. |
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Toll-Free ISDN Service |
Static free, echo free, real telephone service -- high quality connection produces a high-quality sound. |
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Multi-Call Dedicated Toll Free Number |
Your customer's will never receive a 'busy' and a dedicated number means there are no codes to enter -- they'll always be connected directly to your service. |
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Personal/Company Greeting |
Callers hear your message rather than a generic answer greeting! They will never know you're using a hosted PBX. |
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Web Administration & Online Message Retrieval |
Keep in touch by instantly updating settings, call forwarding options from any web browser |
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Unlimited Message Storage |
You won't be forced to delete messages when you're not ready. |
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Receive Recorded Messages by E-Mail or Download |
Message retrieval is quick and convenient. Downloaded messages can be stored on your PC or e-mailed to others. |
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Business Day and After Hours Greeting |
Your customers will appreciate knowing whether you are in, but busy or out for the day. After Hours Greeting helps better establish customer expectations. |
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Multi-Number Capability |
Multiple direct telephone numbers can help differentiate calls, measure advertising response, or provide a local presence over a wide range of cities. |
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Month-to-Month Service Plan |
No long-term commitment; change plans as your business grows |
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Downloadable Call Detail Reporting |
Daily call detail reports contain useful information about calls you receive. Use downloaded data to generate custom reports. |
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Announce-Only Capability |
Provide informational messages to callers without having to record messages. |
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Personalize your Login and PIN |
One less ID and password to remember. |
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Per-Mailbox Time Zone Settings |
Business hours, call reports and message receipt time are based on your time zone, not ours. |
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Extended Renewal Terms |
Save money through our extended term option. Receive Monthly Service discounts for 6-month and 12-month plans. |
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Live Customer Service and Support |
You're running a business, not a phone system -- let us administer your system at no charge. We're standing by to help with any system administration or training request. |
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Reverse Phone Directory Lookup |
Convenient reverse lookup links provide caller name, address, approximate age, and other demographics based upon listed telephone number.. |
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Menu & Announcement Script Consultation |
We're experts in the field. Let us write your script for best call performance. |
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100% Satisfaction Guarantee |
If you are not satisfied with your service in the first month, tell us. If we can't resolve your issue, you'll receive a 100% refund of your monthly service fee. |
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Free Vanity Number Search |
Pick a number that's easy to remember. Others charge $40 and more. |
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Professional Recordings |
Your company will seem much larger with professional recordings. |
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Outcall Message Notification |
Telephone notification of messages waiting helps you return calls in a more timely manner. |
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3, 6, & 10 Digit Call Blocking |
Save money and headaches by blocking Area Codes, Local Exchanges or Individual telephone numbers. Blocked callers alway receive a busy signal. |
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Personal Mailbox Greeting |
Callers feel more comfortable when they hear your personal mailbox greeting knowing they've reached the correct person. |
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Whisper Message |
Answer calls appropriately using whisper; InteliPhone can speak the number dialed, caller's call-id, and/or desired terminating extension. |
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Forward Calls Anywhere |
Optional International Plans let you forward calls around the world. |
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Serial Forwarding |
Use InteliPhone's serial forwarding to reach you at any of three telephone numbers. Also allows roll-over to others. |
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Business Day/After Hours Routing |
Don't force callers to hold when your 'closed'. Alter menus and announcements automatically according to time of day. |
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Direct Connect |
Ideal for call centers or when you'd rather use alternate voice mail boxes. |
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FAX to E-Mail Service |
You'll no longer need a dedicated inbound FAX line. Accept FAX documents with your primary InteliPhone number or use a dedicated FAX toll-free number. Save paper, too! |
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Forward Caller ID |
Caller ID display can show toll-free number or caller's Call-ID. Toll-free service transmits Caller ID on all calls -- even 'Private' numbers. |
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Music On Hold, Standard Custom |
Sound like a large company with Music on Hold -- Select custom music and/or sales announcements based upon your market. |
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Call Return from Mailbox |
Speed up callbacks. Return calls with a single button press. |
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Hold Opt Out to VoiceMail |
Don't keep callers waiting. Not all calls require live connection. Allowing opt out to voicemail spares everyone from hold time. |
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Adjustable On Hold Time |
Adjust on-hold time based upon your business style; Reduce usage expenses by reducing hold time. |
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Cardless Calling w/800 Call ID |
Mask your personal telephone numbers -- placing calls from your InteliPhone Mailbox sends your toll-free number as Caller-ID instead. |
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Place Caller on Hold |
Maintain professionalism by placing callers on hold with a single key press. |
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Screen & Announce Callers |
Helps prioritize calls by knowing who's calling. |
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Transfer to On-Call Extension |
Ensures proper call coverage based upon predetermined schedule. |
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Forward Message to Others |
Transfer caller to any 10-digit number. Cell phone battery low? Transfer calls to your landline. |
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Call Transfer between Extensions |
Handle calls efficiently and help customer reach the right person by transferring calls to other extensions. |
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3 and 4 Digit Extensions |
Duplicate existing extension numbers or pick numbers easy to remember. |
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Group Call Transfer |
Designate a group of extensions to cover calls. Transfers to least busy extension in group. Helps customers connect to the right person on the first try. |
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Dial By Name Directory |
Allow customer to connect with associates even when extension number is unknown. |
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Unlisted Extension Numbers |
Remove individual extensions from dial-by-name directory. Allows privacy to key departments or individuals. |
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Dynamic Operator |
Designate anyone as 'Operator' and change as often as you like. Operator function ensures callers always can reach someone in your company. |
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Information Playback Extensions |
Provide detailed audio information to callers based upon number dialed. Common uses are real estate listings, sports facility status, troubleshooting tips, and FAQ responses. |
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 = Included in Package at No Additional Charge  =Available Option. Click for Details |
