FEES AND CHARGES -- SERVICE PLAN PRICE LIST
(Amended June 1, 2008)

Services on this page are subject to Ohio Service Tax at the rate in effect for Franklin County, Ohio. As of July 1, 2006, the rate is 6.75%. All Plans are thirty day terms beginning on the order date.

 
  InteliPhone™
Service Packages
Service Fee

Activation Fee

Included in Plan
Base Usage Fees w/Local Number Service (Cost/Minute)

Base Usage Fees w/Toll-Free Number Service (Cost/Minute)

Minimum Usage Deposit Balance

Minimum Usage Deposit Recharge Amount

 

 

VoiceMail Base Package (includes one Toll-Free Number)

 

$9.99
-
150 calls
-
-
-
-
  Follow-Me Base Package (includes one Toll-Free Number)
$19.95
-
-
$0.029
$0.059
$5
$25
  Hosted PBX Base Package (includes one Toll-Free Number, up to 20 extensions/mailboxes)

 

$24.95
$30
-
$0.029
$0.059
$5
$25
 

USAGE CALCULATION
  • VoiceMail Plans: Each inbound call to the Toll-Free Number or Local Number counts as one call deducted from the Included In Plan balance.
  • Follow-Me 800, and InteliPhone™ Hosted PBX 800 Plans: Usage is equal to the total duration of each inbound call received on the Toll-Free Number rounded to the second times Usage Fee/Minute. Minimum duration per call is 30 seconds.
  • Follow-Me Local, and InteliPhone™ Hosted PBX Local Plans: Usage is equal to the total duration of each outbound call rounded to the second times Usage Fee/Minute. Minimum duration per call is 30 seconds.

  • EXPIRATION
  • All VoiceMail Plans: Expire at the end of each 30 day term or when the number of calls received exceeds the number of Included in Plan Calls, whichever occurs first. Within five calendar days of expiration, VoiceMail plans automatically renew for an additional 30 day term. VoiceMail plans can be renewed a maximum of one time in any 30 day period. VoiceMail messages are limited to a maximum of 5 minutes per call.
  • All Follow-Me, and Hosted PBX Plans: Expire at the end of each thirty day term and, within five calendar days of expiration, automatically renew for an additional 30 day term. Upon expiration, any included in-plan minutes also expire.


  • RECHARGE
  • VoiceMail Plans: Within five calendar days of expiration, VoiceMail Plans automatically renew for a period of thirty calendar days. Prepaid call balance is reset to the number of calls Included in Plan. Prepaid calls cannot be carried over.
  • Follow-Me, InteliPhone PBX and Custom Plans: Within five calendar days of expiration, Follow-Me, InteliPhone™ PBX and Custom Plans automatically renew for a period of thirty calendar days. Included Minute Balance, if applicable, will be reset to the number of Included Minutes subscribed in customer's plan. Included Minutes expire at the end of each service period and cannot be carried over.
  • REACTIVATION FEE
    A $25.00 reactivation fee applies to all suspended accounts. A $50.00 fee per chargeback or returned check will be applied.

    OPTIONAL FEATURES
    Optional features marked X are available in the designated base plan and Service Fee and/or Activation Fee applies.
    Features marked as INCL are included in the base designated base plan at no additional charge.
    Features marked 'n/a' are not available in the designated base plan.
    NOTE: Certain Optional Features may be part of a bundled service plan and offered at no additional charge.
    Contact InteliPhone Customer Service for additional information.

     
     
     
    One-Time
    Fees Apply To
      Activation Fee
    Service Fee
    VM
    FM
    PBX
      FAX to E-Mail Service
    -
    $5
    X
    X
    X
                 
      Special or Additional Numbers          
      Additional Toll-Free Number
    -
    $5
    X
    X
    X
      Additional Local Number
    $10
    $5
    X
    X
    X
      Transfer Existing Local Number
    $10
    $5
    X
    X
    X
      Transfer Existing Toll-Free Number
    -
    $5
    X
    X
    X
     

    True '800' Number

    -
    $5
    X
    X
    X
                 
      Telephone Message Retrieval
    -
    $2
    X
    INCL
    INCL
                 
      Main Menu
    $30
    $5
    X
    n/a
    INCL
     

     

             
      Flat Rate Included Calls          
      Up to 150 Calls/Service Period
    -
    -
    INCL
    n/a
    n/a
     

    Up to 450 Calls/Service Period

    -
    $5
    X
    n/a
    n/a
     

    Up to 1000 Calls/Service Period

    -
    $10
    X
    n/a
    n/a
     
      Additional Included Minutes          
      100 Included Minutes/Service Period
    -
    $4
    n/a
    X
    X
      200 Included Minutes/Service Period
    -
    $7
    n/a
    X
    X
      500 Included Minutes/Service Period
    -
    $15
    n/a
    X
    X
      1000 Included Minutes/Service Period
    -
    $28
    n/a
    n/a
    X
                 
      Additional Extensions/Mailboxes          
      2 to 10 Mailboxes
    -
    $5
    X
    n/a
    INCL
      Up to 20 Extensions/Mailboxes
    -
    -
    n/a
    n/a
    INCL
      Up to 90 Extensions/Mailboxes
    -
    $5
    n/a
    n/a
    X
         
     
     
      Professional Recording Service          
     

    Minimum Session Fee

    $30
    -
    X
    X
    X
     

    Additional Announcements (per announcement)

    $2
    -
    X
    X
    X
     

    Mailbox Outgoing Greetings (per mailbox)

    $5
    -
    X
    X
    X
                 
     

    Usage Fees for Optional Features depend upon your base service: For VoiceMail Plans, each call received or FAX sent deducts one call from available balance. For Follow-Me, and InteliPhone PBX Plans, all calls received or FAXes sent are billed the prevailing per minute inbound Usage Fee for duration of the call.

    Professional Recordings: Professional recording of Company Greeting and Main Menu is included in $30 setup fee.